Return & Refund Policy

At CalmieCo, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or your order number is required.

Non-Returnable Items

We do not accept returns for:

• Gift cards.

• Personalized or custom-made products.

• Items damaged due to misuse or normal wear and tear.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: calmieco@outlook.com