Shipping policy

Shipping Policy

Last updated: July 21, 2026

Thank you for shopping with CalmieCo. Below you'll find information about our shipping process.

Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 7–15 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–12 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Delays

While we do our best to ensure timely delivery, delays may occur due to customs processing, carrier issues, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

CalmieCo is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately. We will do our best to update the address before your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:

Email: calmieco@outlook.com